Supervision and Leadership:

• Lead and manage a team of cleaning personnel.
• Assign tasks and responsibilities to team members.
• Provide training and guidance to ensure proper cleaning procedures are followed.

Scheduling and Coordination:

• Develop and maintain cleaning schedules.
• Coordinate cleaning activities to ensure coverage and efficiency.
• Monitor and adjust staffing levels as needed.

Quality Control:

• Inspect work areas regularly to ensure cleanliness standards are met.
• Address any deficiencies or issues promptly.
• Implement quality control measures to improve performance.

Inventory Management:

• Manage cleaning supplies and equipment inventory.
• Place orders for cleaning supplies as needed.
• Ensure proper use and maintenance of cleaning tools and equipment.

Compliance and Safety:

• Enforce safety protocols and standards.
• Ensure compliance with health and safety regulations.
• Conduct regular safety training for cleaning staff.

Communication:

• Liaise with other departments or management to address cleaning needs.
• Communicate with cleaning staff to relay instructions and updates.
• Handle customer or client inquiries and concerns related to cleaning services.

Problem Solving:

• Address and resolve any issues or conflicts within the cleaning team.
• Identify and implement solutions to improve cleaning processes.

Documentation:

• Maintain records of cleaning activities, schedules, and inspections.
• Prepare reports on cleaning performance and areas for improvement.

Budget Management:

• Assist in budget planning for cleaning supplies and staffing.
• Monitor and control expenditures within the allocated budget.

Training and Development:

• Provide ongoing training for cleaning staff on best practices and new techniques.
• Identify opportunities for skill development and advancement within the team.

Leadership:

• Ability to lead and motivate a team of cleaning staff.


• Provide direction, guidance, and support to ensure a cohesive and productive team.

Communication:

• Strong verbal and written communication skills.


• Ability to effectively communicate with team members, other departments, and clients.

Organization:

• Excellent organizational skills to manage cleaning schedules, supplies, and equipment.


• Prioritize tasks and handle multiple responsibilities efficiently.

Problem Solving:

• Quick problem-solving skills to address issues or conflicts within the cleaning team.


• Identify and implement solutions to improve cleaning processes.

Attention to Detail:

• Thoroughness in inspecting work areas to ensure cleanliness standards are met.


• Attention to detail in managing inventory and documentation.

Time Management:

• Efficiently schedule and coordinate cleaning activities to meet deadlines.


• Ability to manage time effectively and prioritize tasks.

Technical Proficiency:

• Knowledge of cleaning techniques, equipment, and products.


• Ability to train and guide staff on best practices.

Safety Awareness:

• Understanding of health and safety regulations.


• Proactive approach to enforcing safety protocols and conducting safety training.

Customer Relationship Management:

• Build and maintain positive relationships with clients and other stakeholders.

Crisis Management:

• Ability to handle emergencies or unexpected situations effectively.